Job Description
The position:
An exciting opportunity has arisen for an enthusiastic Telecoms Technician to join us.
The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the Northeast, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future. Our vision is to be the best energy company in serving our 3.9 million homes, whilst delivering a sustainable energy solution.
As a telecoms technician you will be working primarily within the Telecommunications operations delivery team this role is responsible for supporting the IS Operations Manager (Telecoms) and Lead Engineers in the management of incidents and the maintenance functions in the Northern Powergrid region and to support the Telecoms Service desk and associated processes including change requests and service incident SLA performance.
Key Responsibilities:
• Ensure delivery of the maintenance and incident functions within telecoms operations
• Provide support for the Telecoms operational and Non-operational Networks
• Provide out of hours support to major incident declarations (MIMP)
• Participate in the Telecommunications out of hour&rsqu...