Customer Service Coordinator
Job ID: 102727
Salary: £28,000 Annually
Type: Permanent
Location: Tiverton
Project Manager
Job ID: 102621
Salary: £40,000 - £45,000 Annually
Type: Permanent
Location: Somerset
Customer Service Coordinator
Job ID: 102248
Salary: £27,000 - £28,000 Annually
Type: Permanent
Location: Tiverton
Project Coordinator
A new opportunity has arisen for a Project Coordinator to join a privately owned construction services business in mid Devon. Joining a friendly and relaxed team, you will be welcomed into a company that has built up an excellent reputation in the local area through word of mouth without the need to advertise their services.
As a Project Coordinator, it is key that you have experience within a similar role, strong IT skills, and excellent administration experience. You will be a highly organized and diligent individual who is able to work to deadlines and prioritize your workload while dealing with customers and internal teams to coordinate and action tasks in a timely and professional manner.
Summary of Day-to-Day Duties:
* Monitoring progress of projects on a daily, weekly, and monthly basis.
* Providing detailed updates to project managers and other responsible parties when required, including clients.
* Coordinating all project team members to ensure workflow remains on schedule, in liaison with the project manager.
* Completing the following processes to ensure the business runs as smoothly as possible:
* New enquiry registration and notification to the team.
* Compilation of quotes using information provided by project managers.
* Quote acceptance process.
* Instructing and coordinating external consultants' reports.
* Weekly checks process.
* Updating clients on a bi-weekly basis.
* Decision/approval process.
* Ensuring all documentation, files, and folders are up to date.
* Providing excellent customer service at all times.
* Assisting with the resolution of customer complaints in a professional manner, ideally at the earliest opportunity.
* Assisting with the review of work processes and procedures when required.
Experience and Skills Required:
* Excellent verbal and written communication skills.
* Good organization and time management skills.
* Previous office/administration experience.
* Problem-solving ability.
* Good working knowledge and experience of Word, Excel, SharePoint, and database maintenance.
* Proficient in the use of digital tools and IT.
* The ideal candidate will have worked for a construction-related firm previously, although this is not essential.
* Willingness to work within a dynamic and often fast-paced working environment.
Salary will depend on experience and range from £25,000 - £27,000 PA, plus generous holiday, pension, bonus, and parking permit.
Job Title: Project Coordinator
Location: Mid Devon
Type: Full time, permanent
#J-18808-Ljbffr