Swimming Pool Manager
Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise.
It has something for everyone – from whirlpools to cold water plunge pools – and as Subtropical Swimming Paradise Manager, your role will focus on helping ensure all guests receive a warm welcome, enjoy great times and create unforgettable moments in a safe and superb setting.
SWIMMING POOL MANAGER | Circa £45,400 per annum, plus 12% bonus scheme
Reporting to the Leisure Services Manager, you’ll lead a large and diverse team, with responsibility for the commercial management and day to day operation of all Subtropical Swimming Paradise facilities. This will involve monitoring KPI’s and managing financial budgets, as well as overseeing compliance with all quality and safety requirements, in addition to developing an on-going activity programme and maximising all revenue generating opportunities.
As an Operational Manager you will have strong people management skills as well as technical and commercial know how and direct experience of managing a large/diverse team, ideally in a leisure environment, is essential.
Other responsibilities will include:
1. Overseeing the daily pool operation
2. Ensuring the pool is well maintained and operates at a high level of cleanliness
3. The recruitment and development of your team
4. People management
5. Monitoring revenues, payroll, margin, and expenditure to achieve financial success
6. You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this
Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.
ABOUT YOU
As this role forms part of the Center Parcs Woburn Forest Management team you should be accustomed to working collaboratively with other functions and key stakeholders to achieve excellent outcomes. We’ll also expect you to display a strong customer focus and good level of financial awareness, including a proven track record in controlling, implementing and managing budgets and driving high service standards.
Essential requirements:
7. Commercial management skills with experience of controlling, implementing, and managing budgets
8. Customer service management with experience of managing standards and service delivery of key performance indicators
9. Previous Management experience within a Leisure environment
10. Proven experience of managing a large and diverse team demonstrating strong leadership skills
11. Experience of working with key stakeholders and other departments to achieve excellence
12. Ability to build relationships at all levels
Desirable requirements:
13. Leisure Management Qualification (QQI Level 6)
14. IQL Pool Trainer Assessor
15. IWS / National Pool Lifeguard Qualification
16. Pool Plant Operative
17. First Aid Certificate
18. A good knowledge of the operation of swimming pools
HOURS OF WORK
You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.
As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
19. Management Bonus Scheme
20. Pension Scheme with Life Assurance
21. Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
22. Free use of our leisure facilities
23. Discounted Center Parcs breaks
24. 20% discount in our restaurant and retail outlets
25. Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
26. An Employee Assistance Program - providing support on financial, health and legal matters
27. Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications