Job reference REQ00000017685 Date posted 19/12/2024 Application closing date 26/01/2025 Location KENDAL Salary £35,325 – £36,124 Package Blank Contractual hours 37 Basis Full time Attachments Blank
Salary: £35,325 – £36,124
Hours: 37 hours per week
Location: Kendal
Contract: Permanent
About this opportunity
We are looking to appoint a Bereavement Services Officer, to be based out of our Kendal Office, to work within the existing team to deliver a caring and empathetic service to customers and continue to uphold the high standards within our cemetery sites.
The Role
The successful candidate will be a key part of the team, supporting the public in their enquiries, working closely with Funeral Directors and Stone Masons as well as assisting with co-ordinating the day-to-day functions of burials and grounds maintenance based across Westmorland and Furness.
The Bereavement Services Officer role is multi-faceted and as such the post holders will be expected to work across the range of Bereavement Services areas which will include both cemetery and crematorium duties.
This role requires a person able to deal with bereaved customers in a caring and professional manner. It will also involve attending funerals at the grave side or in the Chapel; inspecting memorials and sites; and assisting customers within cemeteries which can mean working in all weather conditions. Training will be given as required.
We are looking for someone with excellent attention to detail and with previous knowledge of this essential and sensitive service. Candidates must possess excellent literacy, numeracy and ICT skills as well as high level organisational and communication skills. The successful candidate will present a confident, professional image of the service at all times.
Who are we looking for?
We are looking for someone who is confident and can work independently, with excellent organisational skills and an ability to use their own initiative.
Having a keen eye for detail and an accurate approach to your work, you will possess exceptional interpersonal and communication skills.
Bereavement Services are part of Community Infrastructure which includes our parks and open spaces, libraries and heritage sites.
What can we offer you!
* Excellent training and development offers.
* Flexible working opportunities.
* Opportunity to join the Local Government Pension Scheme.
* Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise).
* Various perks and discounts schemes, including money off your phone contract and local gyms.
* Competitive rates of pay.
* A 12-month digital trial (from 1 June 2024) of a new scheme that allows free workplace car parking for employees in all Westmorland and Furness Council owned car parks between Monday to Friday.
If you are interested in the post and would like to have an informal discussion please contact: Josh McLeod – Bereavement Services Lead on 01539 793125 or josh.mcleod@westmorlandandfurness.gov.uk
Application and Interview information
Closing date: 26 January 2025
Interview date: W/C 3 February 2025
We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss this with you.
Safer Recruitment
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old, that meet the essential criteria for the role.
Please read the Supporting Information:
Post Specification
Role Profile
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