We are looking for an SME Trading Underwriter to join our SME team here at Covéa Insurance. Covéa Insurance offer a wide range of home, motor and commercial insurance backed by our award-winning customer service. Our purpose is to “help protect people against the worst happening and put it right if it does". It’s the reason we are here, and it’s the task we all focus on every day. Successful candidates will be able to work as part of a team within a fast-paced environment to achieve targets. We are a team of individuals with a shared passion for solving problems, a hunger to learn, a super positive attitude and a burning desire to make a difference in the world. What will I be doing? Being a strong referral point for technical queries for external customers To be an advocate of effective trading and providing support to colleagues with trading initiatives Working with the Team Manager to continually develop ideas which improve efficiencies, profitability whilst delivering great service Achieving agreed service levels to both external and internal customers Maintaining an up-to-date knowledge of the Insurance Market, with focus on SME and the e-Traded market. Sharing your knowledge with the colleagues Completing any other activity over and above those listed in the role profile, appropriate to your skills and experience You should apply if you have… The ability to work independently and as part of team to deliver common goals Excellent time management and organisational skills, with the ability to work in a fast-paced environment Experience in underwriting and SME commercial products, and of working within an e-traded environment, with knowledge of the Acturis platform preferred Proven relationship management Excellent telephone manner and customer service skills A positive attitude with motivation to learn and develop Strong verbal and written communication skills, conveying information to customers in a professional and efficient manner An awareness of the market and legal/industry developments We understand that some candidates may be hesitant to apply for a position if they do not meet all the criteria listed in the job description. At Covéa, we are dedicated to creating a diverse and inclusive work environment. Therefore, if you are interested in applying for this role but do not fully meet all the requirements, we still encourage you to submit your application. What’s on offer? 36.25 working hours per week with flexitime, (along with a range of flexible working options) Annual pay review and performance related bonus 25 days holiday bank holidays, with the option to buy/sell holidays Continued professional development through internal training programmes, professional qualifications and apprenticeships A wealth of support for your mental, financial & physical wellbeing through our Wellbeing group A range of health benefits such as access to a 24/7 Virtual GP, free eye tests, flu jabs and the option to opt into private medical insurance Tusker Car Scheme - salary sacrifice scheme which lets you drive away a brand new, fully maintained and insured car for up to four years. Generous pension scheme with a 7.5% minimum employer pension contribution, matched to maximum of 9% dependant on your contribution Additional benefits such as discounted gym memberships, cycle to work schemes and discounts at lots of retailers through Perkpal Our Mission… Our mission is to welcome everyone and create engaged, inclusive teams. Being an inclusive workplace means taking action to make sure everyone has equal opportunity to succeed, irrespective of their differences. We celebrate our differences and encourage everyone to join us and be themselves at work. As a Disability Confident Employer, we want to ensure that our recruitment process is fair for all. If you require any reasonable adjustments or wish to discuss in more detail, then please get in contact with us or mention it during the online application process. Salary: £26,000 - £29,000 depending on experience Working hours: 36.25