Job Description
We are looking for a FUN, PASSIONATE & EXTROVERTED Assistant Conference & Banqueting Manager who wants to join our FANTASTIC TEAM at a VIBRANT central London Hotel!
If you:
* Have the passion for customer service and hospitality
* Have great communication and customer relationship skills
* Loves working as part of a passionate team
* Enjoys working in a fast pace environment
We want you to join our gang!
Duties:
* To deputize for the Conference & Banqueting Manager in his/her absence
* Manage and lead the C&B team and coordinate all meeting rooms, including setting up, presenting menus, taking orders & serving guests
* Manage and deliver all conferences, banquets and special events, ensuring alignment with client expectations and hotel standards
* Co-ordinate with the Kitchen, Bar & Restaurant and Meeting & Events department to ensure all functions run smoothly and according to guest’s needs and wishes.
* Check function room for maintenance repairs & general cleanliness
* Ensure the Stewarding has the most updated detailed list in order to set up all meeting rooms accordingly for the day after.
* Confer with guest and M&E department on last minute arrangements
* Agree with the Food and Beverage Manager on a weekly basis in regards to how many casual employees need to ordered through the agency
* Brief all staff before each function
* Attend to guest complaints and requests
* Ensure that at the end of shift all function rooms are left in a presentable manner and secured
Additional Information
Benefits
- High level of monthly service charge
- Two complimentary Bonus Breaks - benefit from a free one or two daybreak in another Accor property in the UK each year
- Pension Scheme
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Free meals on duty
- Free access to hotel Gym
- Up to 33 days of annual leave per annum
Salary: £34,780 per annum (£17.15 per hour) + high share of monthly service charge & service incentives.
The successful candidate must already have eligibility to work in the UK.