The Product Lead is a key role within the MMT Digital team and supports our client in all aspects of digital product development.
We’re looking for a seasoned and experienced Product Leader—someone who has a strong background in PI Planning, scaled Agile delivery, product roadmap development, and best practices. This role requires a person who can truly lead and inspire both the Client and the Product Team on the account, and you will create and foster an environment of continuous improvement.
You will be able skilled in building rapport with Clients and have experience in building teams and Communities of Practice around Product.
We are looking for someone who has a confident leadership style to bring leadership and challenge. You will have experience building and nurturing long term client relationships and adept at Senior Stakeholder Management.
You will play a central role in understanding the customer experience through insights, feedback and testing. You will lead on embedding best practices, processes, and tools and ensure they are in place and available for the Product Team so the team can focus on building and maintaining a product, not the tools.
The Product Lead will be working together and supported by Technical Leads and Account Directors and Product Owners for the given project.
Key Responsibilities
* Define and execute the product vision and roadmap aligned with business goals
* Lead cross-functional squads through discovery, definition, and delivery
* Drive prioritization based on data, customer needs, and commercial value
* Collaborate across disciplines to deliver high-quality, scalable solutions
* Champion customer needs through direct engagement and analytics
* Set OKRs and track product performance metrics
* Coach on Product Mindset and grow the Product Community
Essential criteria
* 5+ years of Product Management experience, ideally in a digital/tech environment
* Demonstrable experience on a scaled delivery, preferably SAFe
* Experience in leading product-oriented delivery at scale, with multiple cross functional scrum teams working within a product portfolio.
* Proven track record of launching successful products or major feature sets
* Ability to balance business and customer needs
* Ability to manage complexity, ambiguity, and change
* Passion for building great products and solving real user problems
Desirable criteria
* Certified in “Product Management”
* Certified “Advanced Scrum Product Owner” or other equivalent certification
* Certification in Scaled Agile Framework (SAFe)
* Experience in supporting and leading a team of Product Owners, Business Analysts or similar
* Experience of line management
This is a hybrid role with the expectation that you will be available 8 days a month onsite for client meetings or working from one of our offices in Leeds, London or Uppingham.
Please note you must currently hold valid UK Right to Work documentation in order to take up this position.
About Us
We are the digital change makers.
At MMT, we build platforms and partnerships that empower businesses to realise digital value, faster.
By cutting through complexity with the agility to think and do, we guide our clients to be digitally better – making positive impact for our clients’ teams, customers and bottom line. Where challenges exist with innovation, strategy, speed of delivery, customer experience and costly infrastructure, MMT can deliver measurable results and help businesses achieve digital maturity at speed.
We partner with clients such as Boots, Vodafone and BP to equip them with all what’s needed to successfully innovate and lead the industry with a digital-first approach. We also work with organisations like Translink and Sovereign to create future facing platforms and services for their customers.
Our “one team” culture means we build open and honest relationships that last.
We are part of MSQ, a joined-up community of best-in-class agencies, helping businesses build high EQ brands to attract, convert, retain and grow valuable customers.
What Motivates Us
At MMT we don’t only care about what work is done, we also care about how we get things done. The MMT Behaviours are part of our DNA and what makes us stand out from the crowd, build trusted solutions for our clients and build a better future.
Our team can use the below behaviours to check in on how they are performing.
Build trust. Don’t let it rust.
We build high levels of trust with our clients and our colleagues, and we work to maintain that trust over time.
Adopt a growth mindset
We are energised by change; we continually explore new approaches to achieve great results. We push our own boundaries to grow our skills and capabilities.
Go and see for yourself
We walk in the shoes of others; our clients, their customers and our fellow MMTers so we understand their challenges.
Bring challenge and solution in equal measure
We challenge the status quo and develop practical solutions to build a better future for all.
Build fast, Measure early, Learn often
We think lean, deliver value fast & continuously improve.
Run towards the fire
We roll up our sleeves and tackle challenges head on, supporting our clients and colleagues even when it’s not our direct responsibility.
Nurture our community
We take steps to positively impact our colleagues, clients, community and environment.
Our commitment to Diversity, Equity & Inclusion
“A place to belong, be valued and thrive”
As a part of the MSQ Partners group we are committed to and believe in building an inclusive culture with quality of opportunity and advancement through fairness and transparency.
That means working together to create a culture where everyone can thrive and succeed; striving towards no pay gender gap, increasing ethnic and gender diversity at all levels of our company, training our people in areas that promote minority, racial and gender equity, and ensuring the diversity and inclusivity of our work product.