Are you currently working within a sales or customer service administrative role?
Do you have excellent written and verbal communication skills?
And are you looking to be part of a close-knit team?
Our client is a leading manufacturer in their field, who are based in Banbury looking to recruit a Sales Administrator, working Monday-Friday on a full-time permanent basis. The ideal candidate would have previous experience working in an office environment, where they have dealt with emails/telephone calls, inputting data onto the internal CRM system and liaising with account managers to ensure a smooth-running workflow. This is a great opportunity to join a well-established company who can offer the opportunity for career development.
Key Responsibilities:
Handling telephone and email enquires regarding stock or technical queries.
Manage order processing, including inputting and liaising with the Operations and Trading departments to ensure deadlines are met.
Book in all customer deliveries.
Maintain product data, updating prices and setting up new products on the internal system.
Liaise with Account Managers each day to ensure the smooth operation of their accounts.
Monitor all special orders and a customer’s ‘own brand’ products, maintaining records of stock and liaising with the merchandising team to make sure the products are available or on order.
Weekly meetings with the Merchandise team for future stock planning.
Manage customer queries relating to deliveries or invoices, including regular monitoring/reporting of delivery dates and price queries.
Ensure all invoices are correctly raised to customers.
Maintain and update various spreadsheets, to ensure accuracy.
Perform additional ad-hoc administrative tasks as and when required. Key Skills & Experience:
Preferable experience within an administrative role.
Prior experience in a customer service or sales office environment.
Desirable if you have previously or currently use Microsoft Dynamics.
Good numeracy and literacy skills.
Experience using Microsoft Applications; Outlook, Word, Excel.
Strong problem-solving, organisation, and planning skills with an eye for detail.
Excellent communication skills both internally and with customers.
Demonstrated ownership, initiative, organization, and ability to manage multiple tasks under pressure.
Flexibility and adaptability.
Self-motivated with a positive can-do attitude for self-development. Additional Information:
Monday-Thursday, 8:30am-5:30pm and Friday 8:30am-4:30pm.
Onsite working.
29 days annual leave, including bank holidays.
Pension contributions.
Onsite parking.
Employee discount.
Online learning courses.
Employee Assistance Programme (EAP). To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with us on LinkedIn via the following link: (url removed)