Sea Logistics Operational Care Specialist | United Kingdom | JR2412_0015
We currently have a fantastic opportunity to join our Sea Logistics team as Import Operational Care Specialist at our Birmingham Branch (Revenue Care). This role is vital to ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational system. Be a part of our mission to deliver excellence in logistics and customer care.
YOUR ROLE
As an Import Operational Care Specialist (Revenue Care), you will be an integral part of our Operational Care Centre (OCC). You will handle the timely processing of tasks using excel reports and the financial system (ACON) ensuring all costing and gross profit (GP) are accurately managed. Your primary responsibilities will checking and actioning open operational files whilst maintaining seamless communication with Customer Care Specialists within the Customer Care Locations (CCL). You will play a critical role in managing the flow of information between various teams and external stakeholders to ensure operational efficiency and compliance with our high standards.
YOUR RESPONSIBILITIES
1. Ensure timely closing of the ledger financial platform for all files (FSL), coordination with costing, billing (OCC), and CCL teams to resolve discrepancies
2. Perform timely and accurate recognition of revenue, reviewing all files to ...