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New Business Support Coordinator, Cambridgeshire
Location: Cambridgeshire, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Reference:
e373212c59ed
Job Views:
8
Posted:
02.03.2025
Expiry Date:
16.04.2025
Job Description:
New Business Support Coordinator Required!
Our client is a family-owned business, trading for over 30 years, and is a leading manufacturer and distributor of windows and door hardware.
On behalf of our client, we are looking to recruit a New Business Support Coordinator. The successful candidate will be responsible for managing customer orders, providing feedback and market intelligence, ensuring timely website order processing, and maintaining customer records in the Sage database.
Working hours are 8:30 am - 5 pm, based in their office in Hinxton.
Package:
* Company pension scheme
* Bonus scheme after qualifying period
* Opportunity to join the health scheme
* 25 days holidays + bank holidays
New Business Support Coordinator - Responsibilities:
* Work alongside the Sales and NBD (New Business Development) offices
* Provide support for the Estimator including but not limited to:
* Progressing quotations by calling customers
* Ensure website orders are processed in a timely and accurate manner
* Alert sales office to issues with web orders if applicable
* Contact customers, advising order delivery times and/or delays
* Update customer records in our Sage database
* Identify new business customers that have placed an order on the website
* Identify any failed checkout carts on the website
*Please note this is not an exhaustive list, and responsibilities may change in line with business needs*
New Business Support Coordinator - Requirements:
* Previous experience working in a sales office or customer service environment
* A confident and clear telephone manner
* An effective communicator both verbally and in writing
* Proficient at using Microsoft Office applications (Word, Outlook)
* Very good at record keeping, updating notes and our contact system
Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR, by applying to this post you are granting us consent to process your data and contact you in relation to this application.
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