Job Description
##\n\nHours: 37.5 pw\n\nLooking for your chance to shine?\n\nThis is a role for the problem-solvers, the step-up-to-the-challenge-ers;\nthose who want to feel like their career matters. Being a Senior Retail\nCustomer Advisor isn’t just a title, but a badge you wear with pride. You’ll\nbe a force within your team, deputising and overseeing the store when the\nManager and Assistant Manager aren’t there, making sure both your team and\ncustomers feel like champs.
If you bring the energy, we’ll bring the rewards.\n\nWhat you’ll do:\n\n· Bring the shop floor to life with your drive, motivation and enthusiasm\n\n· Wow customers with your technical knowledge and recommend the right products\nevery time\n\n· Create an environment in which customers feel welcome and comfortable\n\n· Keep the store on top form when the Store Manager and Assistant Manager are\nout\n\nYou’ll definitely:\n\n· Be able to show how you’ve worked to and exceeded sales targets or met\ndeadlines\n\n· Have experience of serving and delighting customers in a retail environment\n\n· Enjoy being part of a team but possess the leadership skills to give\nguidance and mentorship\n\nYou might even:\n\n· Know what it feels like to work in a fast-paced, ever-changing environment\n\n· Know a thing or two about the telecoms sector\n\nWhat’s in it for you?\n\n· Exceptional career progression in Retail and to other areas of BT with our\nAspire internal development programme\n\n· Competitive salary\n\n· Uncapped monthly commission, based on personal and store targets\n\n· Typical commission of £3,500 (pro-rata); top performers can earn £20,000\n\n· Competitive healthcare and BT share plans\n\n· 50% discount on an EE mobile package (30% for Friends and Family)\n\n· 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days,\nplus your birthday off\n\n· The chance to win once-in-a-lifetime all-expense-paid trips and prizes\n\n· BT TV, including BT Sport and NOW Entertainment Membership\n\nAbout EE\n\nEmpowered, challenged, supported and rewarded, our people are the key to our\nsuccess. Our people keep customers happy with great service, and our network,\nnamed best in the UK, is keeping their digital lives connected. Since becoming\npart of the BT family, we’ve focused on creating an energising culture that\nmakes EE an even better place to build a career.
We’re at the top of our game,\nand this is your chance to join us.\n\nAt EE, we’re creating an inclusive working environment where people from all\nbackgrounds can succeed. Diversity makes sense for us, for our customers and\nfor our future. We value different perspectives, skills and experiences, and\nwelcome applications from all sections of the community.\n\nWe’re therefore open to considering flexible working, things like part-time\nhours or other flexible options.
We also offer emergency time off for\ndependants in addition to generous maternity and paternity leave. It’s our\n\nway of helping people find a job that suits them, so talk to us during the\nrecruitment process to find out where you could fit in.\n\nIf you’re thinking about working for the UK’s biggest and fastest network, why\nnot follow our shiny new recruitment channels on Twitter, LinkedIn and\nGlassdoor. Packed with the latest jobs, company news and career stories, it\ncould be a great move.