We are seeking a Graduate Sales Account Manager to join our client's dynamic team. The successful candidate will be responsible for handling enquiries from both prospective and existing clients, ensuring a seamless and professional customer experience. This role will involve liaising with all company departments and third-party suppliers.
Duties of the Role Include:
* Answering inbound telephone calls and managing incoming sales email requests.
* Following the required process through the sales funnel to maximise conversion.
* Following up on quotes via telephone and email.
* Addressing and resolving client queries and complaints professionally and promptly.
* Providing administrative support, including preparing client quotations, proforma invoices, and RFPs.
* Ensuring full payments are received before dispatching items.
* Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information.
* Managing incoming web chat inquiries.
Special Requirements:
* A genuine interest in commercial sales.
* Excellent oral and written communication skills in English.
* Excellent team player – able to mix in a lively, dynamic environment
* Computer literacy.
* Ability to multitask in a start-up environment.
* Strong attention to detail and integrity.
* Ability to remain calm and composed, even in challenging situations.
* Cooperative and pleasant demeano...