Job summary Band 3 Assistant Patient Pathway Coordinator (CAT 5 Trauma & Orthopaedics) The Trauma and Orthopaedic Department is looking for a fixed term full-time Band 3 Assistant Patient Pathway Coordinator to start as soon as possible. We are a large, friendly, busy department made up of 28 administrators who oversee all clerical duties for 23 Consultants and their clinical teams. This is a great opportunity to become a key part of a developing team supporting the consultants, providing first-class patient care in line with government treatment time targets. The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. Main duties of the job We are looking for a team player with good communication and excellent customer service skills, with a positive attitude towards work. Trauma and Orthopaedics is a fast-paced department and this requires flexibility, ability to work under pressure and meet deadlines when they are set. The role will involve supporting specific consultants within a small team; this will include managing outpatient clinics, waiting lists as well as other administrative tasks. To be considered for this post you will need GCSE or an equivalent qualification in English and Maths and be computer literate. We are looking for staff committed to ensuring the best possible service for our patients with a particular enthusiasm for teamwork. This is a fantastic opportunity to enhance your skills and experience in a non-clinical role where individual personal development is actively supported. About us Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK. The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good. Our values: C ompassionate, A spirational, R esourceful, E xcellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen. Date posted 04 March 2025 Pay scheme Agenda for change Band Band 3 Salary £22,816 to £24,336 a year per annum Contract Secondment Working pattern Full-time Reference number 193-7037070PCGB3 Job locations Royal Berkshire Hospital London Road Reading RG1 5AN Job description Job responsibilities 1/ To be the point of contact for all administrative issues relating to patients pathway of care. 2/ To work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. 3/ To ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered. Please refer to the attached Job Description & Person Specification for further details. Job description Job responsibilities 1/ To be the point of contact for all administrative issues relating to patients pathway of care. 2/ To work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. 3/ To ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered. Please refer to the attached Job Description & Person Specification for further details. Person Specification Qualifications Essential GCSE or an equivalent qualification in English and Maths Experience Essential Admin experience Person Specification Qualifications Essential GCSE or an equivalent qualification in English and Maths Experience Essential Admin experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire Hospital London Road Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab)