Our client is a Global charity who is looking for a new Business Systems Manager who wants a role they can grow in; they will be working in Stevenage on a hybrid basis. Key responsibilities: • Oversee the acquisition and use of core business systems, including ERP, CRM, EHP, QuickBooks Online, the full Microsoft Suite, Salesforce, Pardot and other smaller systems. • Work with external supplier to schedule audits, testing, efficiencies and staff training; coordinating with relevant departments to minimize disruption and maximize impact. • Work closely with suppliers (MS International team and external providers) to ensure value for money and great customer service. • Act as the primary point of contact for business system-related inquiries and troubleshooting, ensuring timely and effective issue resolution. • Manage cross-team projects and enhancements, ensuring tasks are completed on time, stakeholders are involved and communication is timely. • Ensure data integrity across systems by implementing data quality controls and conducting regular audits. • Main point of contact for Infrastructure, end-point, technology and systems queries. Desired experience: • Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field. • Proven experience managing enterprise business systems, ideally within a charity. • Proven experience in project management, with PMP or similar certification preferred. • Proficiency with major enterprise applications, such Microsoft Dynamics, and other relevant platforms. • Strong understanding of data management, reporting, and analytics tools. • Familiarity with process improvement methodologies, such as Lean or Six Sigma, is advantageous. • Overseen the acquisition and use of core business systems, including ERP, CRM, EHP, QuickBooks Online, the full Microsoft Suite, Salesforce, Pardot and other smaller systems. Eligible roles may require a Disclosure Barring Service (DBS) check. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful