Business Analyst - E2E Marketing BA Global Connected Customer
Job Title: Business Analyst - E2E Marketing BA Global Connected Customer
Location: London, UK (candidates should be okay to work from London post offices reopens)
Department/Practice: Business Analyst - E2E Marketing BA Global Connected Customer - Talent and Recruitment - 6+ years of exp
Job Purpose: This role plays an integrational part of the e2e delivery, around skills and quickly drive solutions based on the analyses will make this role successful.
Domain Skills:
* Understanding of Marketing/Campaign Management/CRM
* Understanding of Offer Management/Loyalty
Accountabilities:
* Precisely capture business problems, value drivers, and functional/non-functional requirements, including health, safety, security, usability, data, and supportability considerations.
* Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options.
* Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement.
* Create clear documentation to communicate requirements and related information; keep updated to align with the solution over the project lifecycle.
* Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to final solution.
* Interact with software suppliers, designers, and developers to understand software limitations, deliver elements of system and database design, and ensure that business requirements and use cases are handled.
* Configure and document software and processes, using agreed standards and tools.
* Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing.
* Create and present compelling business cases to justify solution value and establish approval, funding, and prioritization.
* Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time, and quality.
* Understand and stay abreast of relevant architectures and technologies related to a business area.
* Lead stakeholder management activities including facilitation of large design sessions.
Key Skills/Knowledge:
* Agile project experience.
* Good understanding and experience of the various Agile frameworks.
* Experience working in Agile projects and educating stakeholders including Product Owners and Business partners in Agile ways of working.
* Experience in Agile tooling (ex - VSTS) is a must.
* Agile certifications/trainings preferred.
* Understanding of systems engineering concepts and data/process analysis and modeling.
* Ability to take a systematic and analytical approach to problem-solving and pay close attention to detail.
* Strong interpersonal and influencing skills.
* Ability to communicate concisely and clearly.
* CBAP (Certified Business Analysis Professional) or PMI-PBA certification preferred.
Experience required: 6+ Years
Duration of the Assignment: 6 months minimum with high possibility of longer-term duration
Start Date: Immediate
Number of Contractors required: 2
Person Specification: Negotiating, client-facing, communication, assertive, team leading/team member skills, supportive.
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