We're looking for an energetic and organised person to lead our House Clearance operation.
This is a key role in the Social Enterprise team, leading a business activity which not only directly generates revenue and work opportunities for companions, but also is key in our stock acquisition strategy. Reporting to the Business Development Manager, you will be responsible for running and growing our House Clearance service, ensuring a culture of inclusivity, coaching and development for our companions and volunteers.
Our Social Enterprises are not only essential in providing the majority of the funding required to run our community – they also provide meaningful work and training for our Companions. You’ll need to have a positive, can-do attitude and an ability to coach others with compassion and empathy. You’ll be integral to driving our house clearance business forward, with an opportunity to really make this role your own.
We are an equal opportunities employer, committed to diversity and inclusion and as such encourage applications from all backgrounds. We are open to considering this as one full-time or two part-time roles – please express your preference in your application.
The successful candidate will:
* Take day-to-day responsibility for managing the house clearance business providing a professional and competitively priced service.
* Manage House Clearance diary effectively, liaising with the Business Development Manager & Community Support Manager to ensure adequate staffing levels for jobs.
* Maintain an awareness of developments in the sector, regularly analysing other businesses to ensure we remain competitive within the market.
* Propose and implement improvements in your business and our social enterprise operations as a whole.
* Deliver high levels of customer service across all aspects of the role.
* Train, supervise and co-ordinate Companions and Volunteers in their work within the House Clearance business.
* Liaise with the social enterprise team to ensure that shops are suitably stocked in order to achieve targets and that stock is managed to maximise the profitability of the organization.
* Ensure all stock taken to stores is suitable for resale – meeting all statutory responsibilities and store quality standards, coaching others to do the same.
* Liaise with the finance team to ensure all invoices are managed appropriately and in a timely manner.
* Liaise with Business Development Manager and RCO to develop marketing plans for the House Clearance business to grow the business sustainably.
* Think strategically about the business, focusing on planning for growth.
* Manage any recycling activities for the house clearance business, ensuring the correct controls and procedures are in place and being followed to minimise waste and maximise income.
* Arrange disposal of any unsaleable goods, focusing on diverting as much as possible from landfill.
* Ensure that waste management and recycling systems are adhered to which comply with legislation and meet best practice standards.
* Seek out new ways to improve the environmental impact of the organisation, advising the Business Development Manager of opportunities.
* Carry out regular risk assessments and ensure all operations comply with the law and are always administered safely and effectively.
* Ensure Emmaus policies and procedures are strictly adhered to.
A full clean driving licence is essential.
#J-18808-Ljbffr