Salary: £13,420.80 per annumHours: 22.5 hours per week, Monday to SaturdayLocation: WellingDo you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!As an Assistant Shop Manager, you will have a background in retail and experience in the retail environment. You will work alongside the shop manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.Key Responsibilities of the role include:Collaborate with the Shop Manager to plan, set, and operate the shop within the annual retail operating budgetMaintaining high levels of standards within the storeSorting donations, pricing and displaying productsCash handling, and bankingManaging volunteers and daily tasksEssential requirements: Excellent customer service skillsGood organisation and planning skills with the ability to manage and prioritise workloadHow to apply: By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org. CV’s without a cover letter will not be considered.Application Deadline: 7th February 2025 ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.