Technical Administrator Salary DOEMonday to Friday35 or 40 hours per weekPermanent On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Technical Administrator to join a welcoming, supportive and growing team! Reporting to the Technical/Design Manager, the successful candidate will be responsible for providing administration assistance to the design & operations teams, whilst offering technical support to clients and customers. Strong communication, organisational and computer skills are a must along with an outgoing personality and ability to collaborate with various different teams members and departments. Due to the location of the role, a drivers licence and access to your own vehicle is essential. Main duties and responsibilities (Including but not limited to):
* Confirm all required information for full designs is provided, liaise to obtain further information, as and where required
* Reviewing completed designs from external design resources, prior to submitting to client for approval
* Publishing design drawings in PDF format from AutoCAD LT
* Submit completed designs to client, for approval
* Create a project matrix for completed designs
* Upload design drawings to relevant document servers
* Allocate design workload to design team (internal and external resources)
* Coordinate and liaise with sales team; prioritised projects, design revisions with commercial impact etc.
* Trouble shooting and responding to general technical queries and dealing with repair enquiries
* Coordinate with the business, providing admin support to the install team and customers.
* Ensure weekly completion of documentation for our operations.
* Collaborate with the accounts team to manage the project valuation process and raise repair quotations via email.
* Liaise with work colleagues as required.
* Undertake telephone liaison with relevant contacts.
* Provide assistance in terms of general and specific business support as required.
* Provide cover for other members of the team.
Key Skills:
* Strong communication skills
* Previous Experience in a similar role
* Experience in the use of AutoCAD desirable
* Excellent attention to detail
* Working knowledge of Excel and other Microsoft Packages
* Outgoing personality
* Ability to work and liaise with various different departments
Benefits:
* Casual dress
* Company pension
* Company events
* Sick pay
* 20 days holiday (increasing to 21 days after three years’ service / 23 days after 5 years’ service) + Bank Holidays
* Cycle to Work Scheme
* Office closure between Christmas & New Year
* On-site parking
If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office on for more information.