As a leading provider within the waste management industry across the North West and West Midlands, we are excited to announce an opportunity within our head office for Collection Advisors to join our Credit Control Team.
Based in our Wrexham Head Office and reporting to the Collections Manager, you will be responsible for the collection and debt reduction of assigned invoices, as well as supporting and educating customers on timescales for payments, payment patterns to reduce debt, and investigating and resolving issues our customers may face.
Working within a fast-paced environment dealing with inbound and outbound calls, the successful candidate will need to demonstrate attention to detail, an ability to work under pressure, and a desire to support and assist the customer.
The successful candidate will possess strong communication, problem-solving, and negotiation skills. Ideally, the successful candidate will have recent experience of working within a collections or debt management environment; however, full training, guidance, and support will be provided.
Job Details
* 8 hour shift
* Monday to Friday
* Company pension
* Cycle to work scheme
* Free parking
Requirements
* Reliably commute or plan to relocate before starting work (required) fully office based.
* Wrexham | LL13
Experience
Accounting or credit control experience would be beneficial, or experience in a customer service environment where you have had to make judgments and dealt with difficult customers.
Please don't delay; apply today!
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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