Infrastructure Engineer (Network)
Infrastructure Engineer (Network)
Apply locations London - Exchange Tower posted on Posted 17 Days Ago job requisition id JR-02079
Job Title: Infrastructure Engineer (Networks)
Contract: Permanent
Working Hours: Full-time, 35 hours per week (Occasional out of hours support and travel to other sites will be required)
Salary: Circa £65,000
Reporting to: Network Manager
Location: London Docklands (Hybrid). Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
Our infrastructure department provides the foundation for all IT services and also delivers communication services for the organisation.
You’ll be using advanced technical knowledge to deliver improvement and project work to make sure the systems in your area are working effectively and have the capability needed for the future.
Key Responsibilities:
You’ll be using your advanced technical knowledge to deliver support, maintenance, improvements and project work to make sure the systems in your area are working effectively and have the capability needed for the future.
You will be one of the go-to people for anything related to the systems you are supporting and taking ownership of the way escalated technical problems are dealt with.
As a strong communicator, you will build relationships with other teams and users to understand the requirements and improvements that can be made.
You’ll take ownership of new technical developments in your area and meet SLA’s around day-to-day support.
The team offers support 07:00-18:00 and you will be working on a rotational basis. Occasional out-of-hours work will be required; this will be paid or time off in lieu.
Minimum Criteria:
You will be an experienced network engineer with the ability to deliver a mixture of implementation, maintenance and operational support for these technologies & systems:
* Cisco routers, switches (including Cisco Nexus and Catalyst)
* IP routing technologies for Campus and Data Centre (OSPF, MP-BGP)
* Overlay & VPN Technologies (VXLAN, IPSec, MPLS)
* Cisco SD-WAN
* Network Access Control systems (Cisco ISE) and 802.1x
* Cisco Wireless
* F5 BIG-IP Application Delivery Control & BIG-IQ (LTM/GTM)
* Cisco Firepower
* Checkpoint (Firewall, Application control, IPS)
* Palo Alto Networks firewalls (PAN-OS & Panorama)
* Quality of Service
* Solarwinds Orion NPM, APM, Netflow & NCM
* Microsoft Azure IaaS experience required
* Cisco CCNP or CCIE (or studying towards) in routing and switching, or security is highly beneficial, or equivalent experience.
* Cisco Secure Client (including AnyConnect) security solution, including supplicant & VPN client software and ASAv headends
* Well organised with strong attention to detail – you’ll be writing and maintaining design, installation and configuration documentation.
* Strong communication skills both written and verbal – you’ll be able to communicate highly technical terms to a range of stakeholders from a diverse user base
* Experience working in a technical team where you’ve been resolving technical problems and delivering upgrades and improvements
* Experienced in defining technical solutions to meet requirements – you’ll have carried out implementation and detailed level support
* Experience in Infrastructure as Code (IaC) methodologies and tooling
Why Financial Ombudsman Service?
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust.
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
* 25 days holiday entitlement, with the option to buy extra or sell days
* Generous pension
* Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
* Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
* Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
* Employee Assistance Programme
* Extensive opportunities for personal and career development
* Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London
* Extensive Well-being resources including on-site therapists (London office only)
* Beautiful and bright London office looking over the Thames and near to mainline stations
* Our Coventry office is 2 minutes’ walk from the main station
* Our employee-led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!
How do I apply?
* Please upload an up-to-date CV, ensuring you are highlighting those key skills as per our minimum criteria
A full job profile is available on request and will be provided to candidates shortlisted.
We’re proud to be an inclusive employer
We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
We’re committed to being a great place to work– attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves.
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