Job summary
The Valuation Office Agency (VOA) are the public sector�s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over �60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.
Job description
Portfolio Manager � Role Overview
An opportunity has arisen for a HEO Portfolio Manager within Change Management Services in the Operational Excellence Directorate.
The Portfolio Manager role provides support to the Change Management Services (CMS) teams, managing governance across the project portfolio to provide assurance for a wide range of Agency projects and programmes. The role holder will need a collaborative, flexible approach to the work and be able to promote ownership of the whole-team outcomes.� The successful candidate will support: communication of CMS priorities; commissioning of new work; preparing briefing and papers for meetings and managing the delivery of key CMS products, for example our colleague information briefing �What�s Changing�.
Portfolio Manager � Key responsibilities
1. Understand the Change Management Services priorities and be able to clearly communicate these to the CMS Senior Leader Team, the wider CMS team and other key stakeholders.
2. Work with and support colleagues across CMS and the wider team to manage the delivery of key governance, planning and comms products such as team plans, work allocation and status updates.
3. Daily interaction with senior leaders and colleagues across VOA, role-modelling VOA behaviours and working in a flexible and proactive way to handle issues on behalf of the Head of CMS.
4. Building and sustaining strong, trusting, professional relationships across VOA.
5. Managing the inbox and flow of work ensuring deadlines are met, making urgent and timely decisions to route items to the appropriate place, responding on behalf of the Head of CMS and directing/delegating work in their absence.
6. Help manage and prioritise conflicting demands for the Head of CMS by negotiating effectively with other stakeholders.
7. Organisation and management of meetings including scheduling, preparing agendas and additional papers, in-meeting facilitation and capturing minutes and actions when required.
8. Planning ahead and manage the forward look of work to ensure all actions are progressed by identifying and commissioning briefing papers and reviewing action plans.
9. Line manage and co-ordinate a small team, including talent and Performance Management and applying HR policies.
Person specification
The successful candidate will arrive with a track record of high performance and show the capability and drive to develop in the role. A high level of interpersonal skills for stakeholder management and discretion is required. This is a fast-paced role, and the successful candidate will have to balance the needs of delivering a consistent service whilst responding to frequently changing business priorities.
Essential Requirements�
10. Strong organisational, planning and effective decision-making skills and demonstrate the ability to work on your own initiative.
11. Experience in working collaboratively and forming effective relationships with Senior Leaders and Stakeholders.
12. Demonstrate strong engagement skills with proven experience in continuously driving and supporting the performance of a team.
13. Good prioritisation skills with the ability to adapt flexibly to changing priorities and ensure deadlines are met.
14. Strong written and verbal communication skills.
15. Strong IT skills including the use of Microsoft Office.
16. Experience of line managing a team and applying attendance policies, performance reviews and wider HR policies.
17. Experience of using coaching skills and constructive feedback to empower, motivate and support individuals to improve their performance.�
18. Willingness to travel.
Behaviours
We'll assess you against these behaviours during the selection process:
19. Making Effective Decisions
20. Working Together
21. Delivering at Pace
Benefits
Alongside your salary of �34,036, Valuation Office Agency contributes �9,860 towards you being a member of the Civil Service Defined Benefit Pension scheme.
We offer a range of flexible working options, a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years� service and a with an average employer contribution of �
22. Learning and development tailored to your role.
23. An environment with flexible working options.
24. Family friendly policies including 26 weeks full pay for maternity, adoption or shared parental leave.
25. Employee Assistance Programme offering comprehensive wellbeing support.
26. To learn more about the extensive benefits we can offer you as a VOA employee please download our Benefits Booklet: