Job Description
Location: County DurhamReporting to: Underwriting Team Manager
About the Role: Our client, a prominent insurance provider, is looking for a dedicated Underwriting Administrator to join their dynamic team. This role involves providing essential administrative support to the business, working closely with e-trade, DA, and external insurers to ensure efficient and accurate processing of new business, MTA quotes, documents, renewal invitations, and policies.
Key Responsibilities:
* Support the underwriting team and wider business with various administrative tasks.
* Operate under the rules of any Delegated Authority in place.
* Process and prepare renewals.
* Handle referrals and provide necessary information for swift processing.
* Communicate with customers via telephone, email, post, and SMS.
* Complete basic risk-related reports and assist underwriters in managing risk.
* Maintain accurate customer records following all interactions.
* Recognise and mitigate risks.
* Collaborate efficiently with team members.
* Build relationships with insurers to maximise opportunities for improvement.
* Identify efficiencies and improvements within systems and processes.
* Assist in business transfers in line with company strategy.
* Ensure all protocols are followed correctly.
* Proactively manage self-development and learning.
* Adopt a proactive approach to challenges and provide assistance to all departments when required.
Benefits:
* Company pension
* Cycle to work scheme
* Employee discounts
* Enhanced maternity leave (12 weeks full pay)
* Enhanced paternity leave (12 weeks full pay)
* Referral programme
* Healthshield Cashplan
* Telus Health EAP
* Group Life Assurance (4x salary)
* 26 days annual leave (plus bank holidays)
* Holiday purchase scheme
* Free fruit and tea and coffee
* Free parking