Can you identify what presents a risk to road safety?
Are you passionate about leading and developing a successful team?
Do you enjoy analysing and interpreting data?
If so, we'd love to hear from you!
As an Enforcement Delivery Team Leader - Traffic, you will work within Commercial Vehicle Enforcement Delivery, primarily as a people manager, leading and supporting a team of remote working enforcement colleagues.
You will be a Commercial Vehicle Enforcement specialist, undertaking tasks related to your specialism within the area; including case review, regular quality assurance, handling complaints and appeals and contributing to targeting the non-compliant by providing on the ground intelligence and expertise.
You will contribute as a vital member of the local network management team, advocating for best practices and exploring cross-network opportunities. This will require you to collaborate effectively across enforcement delivery to ensure intelligence-driven interactions to drive wider engagement across the network.
You will assess roadworthiness and compliance of vehicles, drivers, and operators to enable better enforcement outcomes and directly impact upon road safety.
You will role model the required culture of engagement and inclusion, developing your team’s potential and guiding their activities to ensure delivery of high-quality services that meet customer needs. You will align activities to achieve Business Plan targets and standards, continually seeking ways to achieve value for money and consistency of service .
You will lead and implement change within your teams and ensure concerns from customers and stakeholders are dealt with at the appropriate level to DVSA expectations. You will ensure that your team operate a high standard of service to ensure better enforcement outcomes working within legislative, policy and procedures. You will also ensure that your team is working to intelligence led enforcement to ensure stakeholder compliance.
You will collate and analyse data using Power B.I. which displays data on a network, team and national level. This will enable you to measure performance against the wider landscape. You will quality assess case files on issues such as follow-up investigations, which are sent on to the Traffic Commissioner or prosecutors. Using your data interpretation skills, you will interrogate the data closely, identifying inaccuracies or omissions to ensure it is thorough and consistent.
You will tailor activities to ensure that work is kept on track to achieve the department’s targets.
You will be fully supported to excel in this challenging role, and we will encourage you to develop yourself as well as your team. If you do not have previous experience as a line manager, we will support you in developing these skills.
This is an exciting, varied role in which no two days are the same. In the space of one week, you could be examining vehicles, completing paperwork, appearing in court as a witness or presenting a case, presenting to stakeholders, and attending a public enquiry. All your work will be key to the contribution of road safety across the UK.
Responsibilities include but are not limited to:
* Delivery of high performance by providing high quality leadership, support and guidance, fostering colleague engagement throughout a nationwide enforcement network.
* Coach and manage the performance of all team members ensuring they are trained, fully aware of required targets/ quality standards and kept informed of any changes.
* Ensure all team members have a current personal development plan (PDP) to cater for personal development and succession planning. This will be enabled by coaching and support of the team to overcome skills gaps.
* Take ownership for embedding a culture of continuous professional development and share best practice by communicating across the wider enforcement community to ensure the best outcomes.
* Drive improvements to the performance and compliance of the team, recognising and rewarding good/exceptional performance and tackling issues promptly to enable better enforcement outcomes.
For more information about the role and responsibilities please see the attached Candidate Pack.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .