* Newly created opportunity
* Market leading business in its field
About Our Client
Our client is a market leading and innovative client in its field with a unique and bespoke approach to its business development and growth. This is a newly created role, from continued growth and expansion and this role has significant opportunity and potential long term within the business.
Job Description
* Contacting customers to follow up on outstanding debts
* Manage outstanding debt balances
* Investigate accounts to resolve billing issues and arrange personalised payment plans
* Setting up payment arrangements, encouraging direct debit payments
* Engaging with customers to discuss and clarify their energy bills
* Liaising with internal teams to provide updates and reports
* Coordinating with debt collection agencies and managing debt allocation to agents
The Successful Applicant
* Previous experience in credit control
* Previous experience in a consumer or domestic environment
* Excellent customer service skills
* Strong Excel skills
* Good numeracy
* Excellent attention to detail
* Self-motivated with tenacity and drive
* Ability to work effectively within a small team
What's on Offer
* Salary of up to £32k
* 25 days annual leave
* Excellent company culture and customer focused environment
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