We are looking for an experienced housing professional to join our team on a 12 month fixed term contract to cover a patch in the Bracknell area.
As a field based housing partner managing a patch of approximately 800 properties you will spend 70-80% of your time in the field delivering a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate. The closest office is in Bracknell which you will be required to attend for training, team meetings and team collaboration days but we also have an agile working policy so working from home or other locations in between customer appointments is an option.
Your role will be to connect the customer to Abri by carrying out home visits at key stages of the tenancy, ensuring they have the skills, information and support required to succeed. You’ll have a focus on property condition to make sure it is suitable, safe and being maintained by both the customer and us to a satisfactory standard.
You’ll have a regular presence in our communities, completing estate and block inspections and will work with other teams and external partners to make sure our neighbourhoods are welcoming, clean, safe and where people want to live.
This is an amazing opportunity to work with a driven and motivated team. If you are digitally savvy and a proactive problem solver with excellent communication skills, this may be the job for you!
Abri is a large housing provider who owns and manages over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri works with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.
Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive.
As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategic objectives can be found at www.abri.co.uk.
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