Job summary Salary: The payment rates for this role are a shift retainer of £30.56 Monday - Friday and £40.24 Saturday - Sunday, plus additional attendance payment of £46.50 per case. Rota Patterns : The shifts pattern are: 9am-5pm, 5pm-1am and 1am-9am, you will also be able to cover days, nights, and weekends. Main duties of the job Key Responsibilities: 1st point of contact for service users. Support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence. Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning). Assisting patients and liaising with other agencies regarding the management of the service user pathway. Assisting with preparation, service user support and acting as an advocate during their time at the SARC. Be a key player within the SARC team and wider company network. About us Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Date posted 26 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number E0166-25-0112 Job locations Gateshead Gateshead NE11 0JT Job description Job responsibilities Location: The Angel Center SARC, Gateshead Salary: The payment rates for this role are a shift retainer of £30.56 Monday - Friday and £40.24 Saturday - Sunday, plus additional attendance payment of £46.50 per case. Rota Patterns : The shifts pattern are: 9am-5pm, 5pm-1am and 1am-9am, you will also be able to cover days, nights, and weekends. Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic to manage patient care pathways. Company benefit Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's service Enhanced Adoption Pay after 1 year's service Well-being programme Advanced rota planning for better work-life balance 6 weeks annual leave Pension Scheme Bonus Scheme Life Assurance Employee Assistant Programme Long Service/Team of the Month Awards A range of accredited and CPD training courses and masterclasses Funding for higher education courses after one years' service Job description Job responsibilities Location: The Angel Center SARC, Gateshead Salary: The payment rates for this role are a shift retainer of £30.56 Monday - Friday and £40.24 Saturday - Sunday, plus additional attendance payment of £46.50 per case. Rota Patterns : The shifts pattern are: 9am-5pm, 5pm-1am and 1am-9am, you will also be able to cover days, nights, and weekends. Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic to manage patient care pathways. Company benefit Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's service Enhanced Adoption Pay after 1 year's service Well-being programme Advanced rota planning for better work-life balance 6 weeks annual leave Pension Scheme Bonus Scheme Life Assurance Employee Assistant Programme Long Service/Team of the Month Awards A range of accredited and CPD training courses and masterclasses Funding for higher education courses after one years' service Person Specification Qualifications Essential IT skills and basic administration. Experience working in a supportive or customer focused environment. Kind caring nature Knowledge and understanding confidentiality. Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle. Advanced DBS and level 2 Police vetting will be required Experience Essential IT skills and basic administration. Experience working in a supportive or customer focused environment. Kind caring nature Knowledge and understanding confidentiality. Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle. Advanced DBS and level 2 Police vetting will be required Person Specification Qualifications Essential IT skills and basic administration. Experience working in a supportive or customer focused environment. Kind caring nature Knowledge and understanding confidentiality. Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle. Advanced DBS and level 2 Police vetting will be required Experience Essential IT skills and basic administration. Experience working in a supportive or customer focused environment. Kind caring nature Knowledge and understanding confidentiality. Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle. Advanced DBS and level 2 Police vetting will be required Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mountain Healthcare Ltd Address Gateshead Gateshead NE11 0JT Employer's website https://www.mountainhealthcare.co.uk/ (Opens in a new tab)