Staff the Library enquiry desk - welcome and support Library users and deal and assist with a range of routine enquiries, for example, information and IT enquiries, book loans, registering new users and assisting with inductions, referring more complex enquiries to more senior staff. Assist in supporting users with a variety of e-resources. Maintain a safe and tidy Library environment Keep the Library tidy throughout the day. This will include checking that books, furniture etc. are in their correct place and tidying and re-shelving stock. Library resources/collections Use the Library Management System to issue, renew, return and reserve items for Library users and register new users. Search the Library Catalogue and assist users in locating stock. Process new stock. Participate in annual stock take and stock weed. Administrative support to the Library Team Share in the day-to-day tasks involved in providing the Library service e.g. opening/closing the Library, responding to Library emails, sorting post, processing inter-library loans. Contact Library users by email or phone in relation to basic enquiries. Liaise with appropriate services as necessary (e.g. IT Helpdesk, Estates). Use Microsoft Office to support Library tasks. Assist with the marketing and promotion of new and existing Library resources. Follow Library standard operating procedures and comment on improvements and changes if necessary. Travel to and provide cover at other sites when necessary. Contribute to Team meetings (face to face or virtually). Participate in any projects to maintain and develop services and collections. Understand and abide by relevant legislation e.g. Copyright, Data Protection etc. Under supervision, assist in the tasks and duties of other staff with the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team. Continuing Professional Development Work with the Library Managers to identify and meet personal development objectives and training requirements. Undergo all Trust mandatory training. Undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Library Team and the apprenticeship qualification, and to further develop the post-holder's skills and role. Complete the apprenticeship programme, including mandatory training, with the timeframe of the apprenticeship. Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers