Job Title: Customer Experience Specialist
We're seeking a skilled Customer Experience Specialist to join our team at Hobbs. As a key member of our in-store team, you will provide exceptional customer service, ensuring that every customer has an outstanding shopping experience.
The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a passion for delivering top-notch customer service.
Salary: £25,000 - £30,000 per annum
About the Role:
* To deliver exceptional customer service, responding to customer queries and resolving issues promptly and professionally.
* To maintain a high level of product knowledge, staying up-to-date with new arrivals and seasonal trends.
* To work effectively as part of a team, supporting colleagues to achieve sales targets and providing guidance where needed.
* To maintain a safe and secure working environment, adhering to health and safety policies and procedures.