Do you have multi-modal freight forwarding experience within import & export? Are you familiar with break bulk and out of gauge (OOO) procedures?
My client, a Chiswick-based logistics & supply chain company are recruiting for an experience Operations Project Coordinator. The successful candidate will have a key focus on maintaining customer service within multi-modal import and export and will provide both operation excellent and high customer satisfaction at all times. This is an office based, Monday - Friday position, working from 9am - 5:30pm.
Main duties:
* Handle multi-modal import/export transport operations (air, road and sea) from start to finish
* Handle out of gauge (ooo) and break bulk cargo shipments
* Operational planning and scheduling, coordinating shipment activities
* Quoting and invoicing customers
* Reporting and controlling urgent deliveries, control track and trace information
* Receiving and actioning of customers' shipping instructions
* Cooperate with and handle customs-related activities and paperwork
* Ensure customer retention and satisfaction
* Further operational duties as and when required
Key requirements:
1. Knowledge and understanding of break bulk cargo and out of gauge operations
2. Import/export experience