The provided job description contains valuable information but requires better formatting and removal of redundant or irrelevant sections to enhance clarity and professionalism. Below is a refined version that consolidates the content, corrects formatting issues, and emphasizes the key responsibilities and requirements:
Counter Sales Associate
Our counter salespeople in a branch must be multi-talented to service trade accounts and retail sales. They are often required to make suggestions and troubleshoot in the application of plumbing and heating products.
PRIMARY RESPONSIBILITIES
1. Perform all sales and operational functions at the store sales counter, including order processing, product application, pricing, and order fulfillment.
2. Assist customers with sales, questions on products, and other information, providing prompt, friendly, and professional service.
3. Pull orders for customers and other sales associates.
4. Understand and utilize all cross-reference materials and technical manuals.
5. Process orders and returns, ensuring all paperwork is completed neatly and accurately.
6. Handle customer phone sales and inquiries.
7. Maintain cleanliness and organization of the showroom, counter area, restrooms, and customer areas.
8. Work well in a team environment to build positive relationships with repeat plumbing and HVAC customers.
9. During busy times, act as a runner and focus on pulling orders exclusively.
ADDITIONAL RESPONSIBILITIES
* Assist the Branch Manager with administrative duties such as cash reports and sorting daily invoices.
* Support warehouse operations, including loading/unloading trucks, inventory control, and warehouse cleanup.
MINIMUM REQUIREMENTS
* High School diploma or equivalent
* Basic reading, writing, and arithmetic skills
* Verbal and written communication skills; ability to type
* Strong customer service skills
* Computer literacy
* Experience in the trades is a plus
WORKING CONDITIONS
* Work in a combined retail and warehouse environment with frequent public interaction.
* Typical warehouse conditions with standing and lifting up to 50 pounds.
* Operation of a forklift may be required.
* Fast-paced and physically demanding at times.
BENEFITS
* 401(k) matching
* Profit-sharing
* Health, vision, and dental insurance
* Short-term disability
* Paid time off
* Employee discount
SCHEDULE
* 8-hour day shifts; no nights
* Monday through Friday
Salary Range: $18 - $20 per hour
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