Wyre Forest District Council are seeking an experienced housing professional to join its Housing Advice Team.
The ideal candidate should have a sound knowledge of housing or a related field from a minimum of one year's direct experience in a customer-focused role working directly with members of the public who are homeless and threatened with homelessness, as well as any other customer requiring housing advice.
The role will involve working with people to prevent their homelessness and support them through a housing pathway.
The successful candidate should therefore have a good knowledge of accommodation options, welfare benefits, safeguarding, and partnership working. The candidate must be committed to providing good customer service, with a passion for preventing homelessness and able to support the council in reducing costs of temporary accommodation.
Additional Information
1. This post requires a minimum of 5 GCSEs including Maths and English (Bands 4 – 9 or equivalent) and A levels or equivalent.
2. Interviews are likely to take place in the week commencing 17th February 2025.
3. This post is subject to enhanced DBS clearance.
4. You will be required to provide a suitable vehicle for this post and to undertake the homeless out of hours function on a rota basis.
5. This job includes duties that may require an element of physical effort and mobility on a frequent basis.
Wyre Forest District Council is an equal opportunities employer.
Attached Documents
20250114 role-profile-HAO.pdf
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