Reference: CCC00367
Description: We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, focusing on tenancy management.In this exciting role you will be responsible for:Working on a geographical patchDelivering housing management servicesConducting home visitsManaging tenancy management inquiriesAbout You:With excellent communication, organisation and ICT skills, you will have a passion for providing exceptional customer service and you will be able to manage a busy workload. It would be great if you have experience of needs/risk assessing and support planning, along with an awareness of housing management best practice and welfare benefits. It is important that you understand key safeguarding principles.You may already work in a housing role, or you may be working in a role where you can demonstrate that you have transferable skills that will enable you to be successful in this role with some training. If this sounds like you, then we would welcome your application.The role is subject to an enhanced DBS check.Due to the nature of this position, you will need to be able to travel around the city (by car or bike).Role:Assistant Housing OfficerHours: This is a full-time role, for 37 hours per week.If you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch. Working Pattern: Monday - FridayContract: PermanentSalary: £31,586 – £35,235 per annum (City Pay Band 4), pro rata for part time.Location:This is flexible – working in Cambridge at our Mandela House office or working from home. You will be able to balance your work location accordingly, although you are expected to work from Mandela House on a Wednesday with the rest of the Team.Application Process: To be considered for this role, please scroll below to ‘Apply Online’ and complete an application.If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.Recruitment Timetable: If you would like to be considered for this role, you will need to apply by 20 April 2025Interviews will take place on a time and date to be confirmed.If you would like an informal chat, please contact Georgia Rice on 01223 458427 or email
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Salary: *GBP*31,586 $ú *GBP*35,235 per annum (City Pay Band 4), pro rata for part time.
Package:
Contractual hours: 37
Basis: Full time