The Customer Service Administrator will form an integral part of a dedicated customer service team in the Manufacturing sector, based in Rochester. A large part of this role entails inputting customer orders onto system and dealing with customers via email and telephone. Client Details Our client is a significant player in the Manufacturing industry, seeking an experienced customer service administrator to join their busy team Description The key responsibilities: Inputting a high number of customer orders on a daily basis, onto the system General reception duties Managing customer enquires and emails Liaising with transport companies for deliveries Greeting visitors Profile A successful Customer Service Administrator should have: Proven work experience as an Office Administrator or Customer Services Administrator A welcoming, friendly and engaging disposition, and approaches their work with a positive and professional outlook Previous data / sales order input experience Good working knowledge of office and administrative procedures and systems Some experience of working on Reception will be a benefit Experience in a customer service led environment A high level of personal presentation and appearance Act with initiative and happy to work in a hands-on environment Job Offer An annual salary in the range of £26,000 - £28,000 A supportive and positive workplace culture Mon-Fri 8am-5pm Permanent position We encourage all those who believe they possess the skills and experience necessary for this role to apply. This is an excellent opportunity to join a leading company in Rochester and contribute to a dedicated customer service team.