Service Delivery The Inventory & Supplies Assistant will be flexible in approach to duties carried out at any of the University of Leicester NHS Trust Hospital sites when required, and ensure compliance with all Trust Standing Orders and Standing Financial instructions, Trust policies, Health and Safety and all other issues appertaining to the efficient delivery of a first class Inventory & Supply service. Communication Continual communication with the customer is essential to appraise them of changes within systems and practices as they become necessary, and to inform of any difficulties / solutions involved with routine servicing of Trust user departments. Communication with all Finance & Procurement departments who have an interest in the activities of Inventory & Supply (i.e. Procurement, Accounts Payable) is also essential in order to create a well-informed process. Training & Development The Inventory & Supplies Assistant has a commitment to attend appropriate training sessions as agreed in order to enhance the service delivered and to increase customer confidence in all aspects of the duties carried out on their behalf. They are also responsible for requesting that full training and development of him/her is arranged and carried out in order to produce excellent results and increase confidence in all aspects of their daily duties. IM&T The Inventory & Supplies Assistant will use departmental Technology in the course of the successful despatch of their duties and will give full co-operation in any upgrade activities as and when required. Meetings The Inventory & Supplies Assistant is accountable for attendance at meetings designed to inform or train staff within the Inventory & Supply function. This is to ensure that all necessary information required to carry out daily activities are understood; and to take part in discussion around the development of the team Governance Responsible for ensuring products ordered are aligned with on-going Trust compliance practices and that changes to ward listings are made within expected timescales. Customer Service Responsible for ensuring that consistently high standards of customer service are delivered within allocated areas of activity.