Job Description
We are looking for a Senior Regional Service Engineer to join a dedicated service team, where you will play a pivotal role in upholding the Karcher brand while delivering exceptional service to their customers. For this role you will predominantly, maintain and repair equipment.
This role offers an exciting opportunity to contribute to the growth and success of Karcher by providing first class professional service and support for industrial cleaning equipment.
Key Responsibilities for the Senior Regional Service Engineer
* Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
* Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
* Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
* Complete work orders promptly and accurately, maintaining meticulous records
* Manage stock in accordance with customer requirements, ensuring optimal inventory levels
* Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
* Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
* Develop positive relationships with customers and internal teams
* Participate in on-the-job coaching and personal development activities
Experience, attr...