Company: Victoria College of Arts and Design Job Title: Health and Wellbeing Manager Location: ONSITE, London, London Borough and Harbour Exchange Campuses, UK Salary: £40K per annum Employment Type: Full Time: 9am – 5pm, Monday-Friday(Occasional weekend and evening work required) Department: Student Services Reporting to: Head of Student Experience and Outcome Responsible for: Health and Wellbeing Officers About us: Victoria College of Arts and Design (VCAD) provides higher education teaching and learning in the arts, design, creative industries and business fields. Our goal is to guide and support our students on their journey to becoming successful individuals and citizens. We strive to offer the best services and resources available to ensure that our students are well-prepared for graduate-level employment within the creative industries or any other aspect of the world of work. From enrolment to graduation, we are dedicated to nurturing our students' growth, fostering their creative and critical skills and equipping them with the confidence and abilities needed to excel in a professional environment. Whether through the dedication of our lecturers and support staff, our outstanding facilities, or our network of industry connections, Victoria College of Arts and Design is committed to helping and mentoring our students so that they achieve their personal goals and build themselves sustainable and fulfilling careers. Position Overview: VCAD is looking for a proactive and dedicated Health and Wellbeing Manager. The successful candidate will be based at our main campus at London Harbour Exchange – South Quay. The Health and Wellbeing Manager will play a key part in providing an exceptional support services in all student matters linked to Health, Disability, Learning Differences, Wellbeing, Safeguarding, Harassment and Bullying. The successful candidate will need to ensure effective disclosure, prevention, reporting, support and wellbeing training initiatives for colleagues both within and external to the service. The successful candidate must understand the current context of pressures and concerns in relation to student wellbeing and the complexities these can bring across a diverse student body. This role is integral to creating a supportive, inclusive environment where students feel connected, empowered and equipped to succeed at VCAD. In collaboration with the Head of Student Experience and Outcome, the role holder will ensure our student services continually evolve to meet student needs and maintain the highest standards of care and professionalism. Additionally, the role holder will oversee teams based in Manchester and Leeds, with occasional visits to these campuses as required. Responsibilities: To lead, manage and develop the Student Health and Wellbeing Service to ensure an accessible, high quality, professional delivery of emotional and mental health support for students. To provide specialist insight on student Mental Health, Disability and Wellbeing to the development of College’s strategies and plans, projects, committees and working groups. To create, maintain and review systems and processes to ensure effective delivery of the Student Health and Wellbeing Service and to be able to produce reports that demonstrate the impact of these interventions. To be the clinical lead for the service, managing caseload as well as ensuring compliance with relevant ethical frameworks and regulatory standards. To take the lead in coordinating the College’s response to complex student welfare cases and during critical incidents ensure that students receive appropriate support. To establish and develop networks external to our university, agreeing referral mechanisms with partners to ensure students are appropriately supported, e.g. local GP practice, local mental health teams. To lead on the delivery of wellbeing/health promotion and wellbeing strategy at VCAD and to implement health promotion and wellbeing interventions, campaigns and workshops on wellbeing issues pertinent to the student community. To work in accordance with and promote university policies and practices, particularly those related to equality and diversity. Provide support for any other associated duties as requested by the Head of Student Experience and Outcome or the Directors of VCAD. Essential Requirements: (where required, training and professional development will be provided to the successful applicant by VCAD, to facilitate their ability to deliver the responsibilities of this role to an excellent standard) Bachelor’s degree in psychology or equivalent qualification in related subjects. Proven experience of effective team management and team development. Experience, or knowledge, of working in Higher Education with a strong understanding of current student mental health and wellbeing issues. Good understanding of the range of external specialist agencies and online resources to which students can be referred to and experience of working closely with primary and secondary care mental health services in the NHS. Proven experience of planning, developing and implementing effective systems, processes and procedures to deliver an excellent client focused service. Strong experience of working with people struggling with their mental health including experience in crisis intervention and of managing client risk. Understanding of the importance of client confidentiality and data protection requirements. Sensitivity and empathy with students, colleagues and staff. Able to deal with confidential matters, highly sensitive data and act with discretion. Experience in risk assessments and crisis management. Commitment to upholding the values and policies of VCAD and partner universities. Benefits: Annual leave (5.6 weeks) bank holidays. Workplace pension scheme. Company Sick Policy (from January 2025). Statutory Sick Pay (SSP) (until December 2024). Statutory maternity/paternity pays. Career development opportunities Training and self-development opportunities. Gym membership discounts Retail discount schemes Cinema discounts Grocery discounts Cycle to work Investing and savings opportunities Financial wellbeing – personal debt advise. Financial wellbeing education My Mind Pal (mental fitness) If you are passionate about supporting students in their academic journey and have the skills and experience required for this role, we encourage you to apply. Join our team at Victoria College of Arts and Design and help make a positive impact on the lives of our students.