HARA Service Manager - Adult Community Services
Harrogate and District NHS Foundation Trust
Are you a passionate, innovative and inspirational individual who is looking for a unique opportunity to lead the continued development and implementation of our integrated health and social care community hubs? If you are, we'd love to hear from you!
This Service Manager post will be one of five working across the Harrogate & Rural Alliance (HARA) delivering integrated adult community service within people's homes and also in the Harrogate District Hospital. Our HARA community hubs bring together health and social care to keep people safe in their own homes.
Main Duties of the Job
To lead & manage a number of operational managers within the Harrogate and Rural Alliance and its aligned services. Ensuring that the care provided by community nursing, discharge nursing, therapy, social care assessment, and provider staff is of high quality and maximizes opportunities for independence and recovery, is safe, and takes account of the strengths and assets of adults with care and support needs and their carers.
You will play a key role in developing services in response to National initiatives such as Ageing Well as well as responding to local needs. Working closely with health and social care clinical leads, you will ensure that quality of care and patient and staff safety remain a priority and work within a financial envelope to deliver an efficient and effective service. You will demonstrate compassionate leadership, work in line with organizational values and behaviors, and collaborate with wider stakeholders to develop innovative models of care.
About Us
At Harrogate and District NHS Foundation Trust, we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives, and opportunities for personal and professional development.
* An inclusive and supportive culture; our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
* Staff Recognition - as well as regular appraisals, we recognize staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards.
* Employee Support and Wellbeing - we have a comprehensive Employee Assistance Programme, counselling service, and fast track physiotherapy service for employees.
Job Responsibilities
This post provides an excellent opportunity to support the Alliance Director, other HARA Service Managers, Head of Nursing, Community Matron, Head of Practice, and work collaboratively with other Hospital-based Matrons in managing and developing community services provided by Health and Social Care Services. The post holder will be expected to:
* Support the Alliance Director, Community Matron, Head of Practice, and other appropriate managers at NYCC and HDFT in the efficient and effective operational management of health and social care services.
* Be responsible for ensuring the services deliver improvements in Quality and Operational Targets, Health Care Standards, and transformation plans, and for developing a culture where quality and services continually improve in line with the HARA operating model.
* Ensure an approach to the delivery and development of the services that improves service and outcomes for people.
* Be responsible for the development and delivery of the work plan for HARA services.
* Ensure that the services' future shape and strategic direction are in accordance with the planned provision for local health and social care needs.
* Work with colleagues to ensure that service and workforce plans are developed in accordance with current legislation and strategic plans, monitored, and delivered against agreed performance criteria.
* Lead capacity and business planning across HARA and individual portfolio.
* Foster an effective style of leadership, partnership, and integrated team working that supports improvements in staff and people's experience.
* Maintain an approach to decision making that ensures the wider directorate, corporate, and organizational agendas are appropriately reflected within the service strategic plans.
* Line manage colleagues, including but not restricted to Clinical Locality Managers, Acute Response Rehabilitation in the Community / Home / Hospital Service (ARCHS) Team Leads, Single Point of Access, End of Life Coordination, Community Discharge Hub, Social Care Community Teams, Team Managers, Reablement Registered Managers, Therapy Professional Lead, and Administrators.
* Provide systems leadership and representation as part of inter-agency working, planning, and developing services.
Person Specification
Experience
* A professional social care or health qualification e.g., social work, occupational therapy, nursing, Registered Managers Award (NVQ4 Care).
* Proven managerial and leadership experience within the NHS or public sector.
* A track record of leadership, performance improvement, and organizational change.
* Management qualification or desire to work towards.
Experience
* Experience of leading an integrated health and social care team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £50,952 to £57,349 per annum pro rata.
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