Job Role: Café Team Member Location: Belfast International Airport, Antrim Pay rate: £12.08, with an additional £2 per hour for unsociable hours (Midnight-6am) Part time: 22.5- 30 hours per week Hours: Flexibility required- the store is open from 3am-10pm daily Start date: 24/03/2025 Your role: The Team Member is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests. You will work closely with the kitchen staff and management to deliver high-quality service and contribute to the overall success of the restaurant. Your responsibilities: Greet and welcome customers in a friendly and professional manner. Take food and beverage orders accurately and promptly. Provide menu recommendations and answer questions about food and drinks. Serve food and beverages to customers, ensuring timely delivery. Monitor tables and attend to guests' needs throughout their dining experience. Handle customer complaints or concerns with professionalism and resolve issues as needed. Process payments and manage cash transactions accurately. Maintain cleanliness and organization of the dining area and workstations. Assist with setting up and clearing tables, as well as restocking supplies. Report all hazards and/or concerns immediately to the manager on duty. You will have: Previous experience in a restaurant or food service role is preferred but not required. Strong customer service and communication skills. Ability to work in a fast-paced environment and manage multiple tasks. Basic math skills for handling payments and calculating bills. Flexibility to work various shifts, including evenings, weekends, and holidays. Customer service excellence. Time management and organization. Attention to detail. Teamwork and collaboration. Problem-solving skills. Basic knowledge of food and beverage menus. Willingness to learn and adapt to new tasks. Due to the flexibility required it would be advantageous to have access to your own transport To apply for this role, please complete the form below by filling out your name and contact details, and attaching your CV. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. Skills: cafe team member barista front of house