At Pobl Group, this role is best known as Scheme Support Officer. We are looking for a passionate and engaging individual to join our Supported Housing accommodation team in Caerphilly as a Scheme Support Officer. This is predominantly a waking night role with occasional weekend day shifts.
Job Specifics:
Full Time – 37 hours
Permanent Contract
Salary for this role is £24,531.00
Work Pattern: Predominantly waking nights with 1 weekend day shift every 3 weeks
What is great about the role?
Tŷ Croeso is a 10-bed supported accommodation that provides support to homeless individuals aged 18 and over. You will be working with a diverse group of people from varying backgrounds, some of whom may have experienced trauma and complex needs. Every day is different, you’ll be learning new skills and have opportunity to work with a variety of agencies. We engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment. Your role would be working alongside the project workers promoting tenancy management skills to our clients and providing any other housing related support they may require. Also, as a Pobl Difference Maker you really are part of something special where you and your opinion matters. We have a culture built on our values to be Positive, Considerate and Connected.
Your day will consist of:
Engaging and interacting with the people we support
Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
Welfare checks
Dealing with challenging behaviours
Addressing any additional needs, the people we support might have
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.
Who we are looking for:
Please demonstrate in your application form how you:
Have knowledge of issues facing vulnerable and homeless people
Have good organisation, IT and record keeping skills
Can work part of a team and on an individual basis
Deal with difficult situations
Have good listening skills
It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.
Check out our video for a better understanding of 'Supported Accommodation - What Our Customers Say':
Pobl Benefits:
26 days holiday, pro rata entitlement plus Bank holidays
Pension scheme
Sick Pay
Mileage is paid at 45p per mile
Enhanced DBS which we will pay for.
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service
Health Cash Plan
Savings Scheme
Long Service Awards
Electric Vehicle Lease Schemes
Cycle to work scheme
Eyecare plan
Give as You Earn charity donation scheme
Training and progression opportunities