Events Host - London Are you passionate about hospitality and love creating memorable experiences? Firmdale Hotels is looking for a charismatic and dedicated Events Host to join our vibrant team at the prestigious Ham Yard Hotel. As a key player in our Events team, you will be the welcoming face of our hotel, ensuring every guest feels special and valued. Firmdale Hotels is an award-winning collection of luxury boutique hotels, renowned for their unique style, exceptional service, and prime locations. Each hotel is individually designed to reflect its location and offers a warm, welcoming atmosphere that guests love to return to. Our commitment to excellence and personalised service sets us apart in the hospitality industry. As an Events Host, you will be at the heart of our events operations, providing top-notch service and creating unforgettable experiences for our guests. Responsibilities: Be the friendly face that greets all guests upon arrival, setting a positive tone for their experience. Engage with guests effortlessly, ensuring their needs are met and exceeding their expectations. Assist in the smooth running of events, from preparation to execution, ensuring every detail is perfect. Work closely with the Events team and other hotel staff to deliver seamless service. Handle any issues that arise with grace and efficiency, ensuring a positive outcome for our guests. What you Need: A genuine passion for helping others and delivering exceptional service. The ability to work harmoniously within a team, contributing to a supportive and collaborative environment. The ability to manage multiple tasks and priorities effectively. A positive, can-do attitude that inspires and motivates others. A keen eye for detail to ensure every aspect of the event is perfect. What We Offer: Competitive hourly rate of 14.50 - 16.50 inclusive of service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year - Helle Jensen - Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.