Overview:
To support the Manager, staff and residents in administrative tasks to ensure the smooth and efficient management of the Home and meet Head Office deadlines on financial procedures and all information returns. The ideal candidate will have at least 3 years administrative experience, be well presented, have excellent communication skills both written and verbal and be able to prioritise a busy workload.
Key Responsibilities:
1. Responsible for the collection of data to enable invoicing to be carried out by Head office. Checking invoices on receipt from Head Office. Including notification of new residents, deceased residents or any other details relevant to the residents stay within the Home.
2. Collect and record fee income from local authorities and individuals. Advising new residents on the process of fee payments, ensuring the monthly reconciliation and any supporting information is returned to Head Office in an accurate and timely manner.
3. Follow up non payment of fees immediately if they fall into arrears and report to the Director of Operations any areas of concern for outstanding debtors.
4. Maintain the petty cash, recording all disbursements and action reclaims to maintain the float.
5. Collate information and complete the weekly/monthly payroll return, to include hours worked, sickness, holidays, starters and leavers, for submission to Head Office in a timely and accurate manner to meet the payroll deadline.
6. Assist in the preparation, collation and dispatch of management information to Head Office as requested.
7. Maintain records of all orders and invoices submitted for reconciliation to Head Office to allow prompt and accurate responses to enquiries.
8. Place purchase orders with approved suppliers, complying with procedures, to maintain appropriate stock levels and controls and ensure expenditure is contained within agreed budget limits.
9. Maintain the Purchase Ledger and assist the Home Manager in the running of the Purchase Order System.
10. Provide clerical support to the Manager and, when appropriate, other staff, including diary management, word processing, photocopying, filing and maintaining personal records.
11. Act as reception providing a focal point for visitors and telephone enquirers, promoting a positive image and customer service approach, during planned or unplanned absences.
12. Inform the wellbeing and care team in regards to media permissions.
13. Prepare and complete admission paperwork with residents and their family.
14. Prepare paperwork for and maintain staff personnel files, including DBS checks, referencing and uniform ordering/issue.
15. To maintain Resident confidentiality and privacy.
16. To attend staff meetings and staff training sessions as required.
17. To adhere to Home Policies and Procedures.
Job Types: Full-time, Permanent
Pay: £13.25-£13.75 per hour
Expected hours: 40 per week
Benefits:
* Employee discount
* Free flu jabs
* Free parking
* On-site parking
* Referral programme
Schedule:
* Day shift
* Monday to Friday
* No weekends
Experience:
* Administrative: 3 years (required)
Language:
* English (required)
Work Location: In person
Reference ID: ML admin
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