Job Title: Family Support Officer (Temporary Contract)
Location: Vale of Glamorgan (Hybrid Options Available)
Contract: Temporary (24th February 2025 - 29th August 2025)
Hours: 37.00 hours per week
Start Time: 08:30
End Time: 17:00
About the Role:
We are seeking a compassionate and experienced Family Support Officer to join our client, a leading public sector organisation. In this role, you will play a vital part in providing early intervention and support to families within the community.
Key Responsibilities:
* Provide advice and guidance to families and professionals via telephone.
* Signpost individuals and families to appropriate local services.
* Conduct needs assessments and risk assessments to inform casework planning.
* Develop and implement case plans for families.
* Work collaboratively with other professionals and agencies.
* Maintain accurate and up-to-date case records.
* Ensure compliance with relevant legislation, policies, and procedures.
* Participate in professional development and supervision.
* Contribute to the improvement of service delivery.
Essential Skills & Experience:
* Excellent communication and interpersonal skills
* Experience of working with vulnerable families (desirable)
* Knowledge of child protection and safeguarding procedures (desirable)
* Ability to work independently and as part of a team
* Strong assessment and analytical skills
* IT proficiency
Desirable Skills & Experience:
* Knowledge of local community services and resources
* Experience of using case management systems
Benefits:
* Competitive hourly rate
* Flexible working arrangements may be considered