Wanted: Operations Manager Who Thrives on Challenge – No Dinosaurs Allowed!
Are you tired of the same old corporate fluff? At Convergence Group, we're shaking things up in the telecoms industry. We're looking for a real Operations Manager – someone who rolls up their sleeves and dives in, not someone who just watches from the sidelines. We’re about to double in size, and this role is definitely not for the faint-hearted!
If you can’t handle the heat, don't apply. But if you're ready to take charge and drive real change, read on.
What You’ll Do:
People: Build a top-performing team with high standards, identify talent, and ensure everyone is on their A-game.
Process: Refine automation and optimise systems to keep us moving at lightning speed.
Systems: Collaborate with tech leaders to ensure our tools and data reporting are bulletproof.
Management: Handle escalations, support NOC operations, and bring leadership when it counts.
What You’ll Need:
10+ years in operational leadership within engineering, telecoms, or IT. Have you have managed a NOC/Service Desk, or Field based teams?
Proven experience in ISPs or MSPs – you know the landscape.
Strong decision-making and communication skills – you don’t shy away from tough conversations.
Passion for continuous improvement – Lean Six Sigma experts, step forward.
What’s in It for You:
Salary: £75-90k + car allowance.
Flexibility: Hybrid working, family-friendly policies, and the ability to buy more holidays.
Benefits: Enhanced pension, private medical, life assurance – the works.
Dog-friendly office: Bring your furry friend!
Who We Are:
At Convergence Group, we defy the status quo. We're privately owned, debt-free, and committed to doing things our way – innovating, not conforming. Our expertise in WAN, LAN, WIFI, and Security sets us apart, but it's our culture that really drives our success.
Sound like a fit? If you’re a true problem-solver with the guts to push boundaries, apply now. Let’s make things happen!
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