Due to recent internal promotion, we are seeking a Care Coordinator. The Care Coordinator is responsible for organising the team and ensuring exceptional homecare services that empower clients to continue to live independently and make their own choices. Main Responsibilities Create and arrange the calls schedule for clients. Build strong relationships with families, healthcare professionals, and the brokerage team at the local authority. Arrange cover for sickness and annual leave with staff. Be able to step up to a care role if staff cannot complete cover. Promptly respond to calls, emails, and additional enquiries. Assist the Registered manager in growing the business. Experience in working with specific populations, such as elderly care, mental health, or disability services. Training and Qualifications Level 2 (Or Equivalent) social care qualification preferred, but not essential. Experience in a supervisory capacity. Experience within the Health and social care sector. Understanding of care planning and delivery within health and social care. Good understanding of relevant legislation and standards, such as the Care Act 2014 and safeguarding procedures. Familiarity with local health and social care services and resources. Experience in staff supervision or mentoring. The Ideal Candidate Personal Attributes Empathy and a commitment to providing high-quality care and support to individuals. Resilience and the ability to remain calm under pressure. Proactive and solution-focused approach to problem-solving. Experience & Skills Effective communication skills, both written and verbal, with the ability to consult effectively with families, healthcare professionals, and the local brokerage team. Excellent organisational and time-management skills to manage multiple tasks and prioritise effectively. Ability to assess individual care needs and develop personalised care plans. Proficiency in using IT systems, including care management software, CRM and standard office applications. Additional Requirements Flexibility to adapt to changing needs and demands. Willingness to undergo a Disclosure and Barring Service (DBS) check and meeting the criteria. Desirable Criteria Training in care coordination or related areas. Experience in comparable roles.