Manager/Senior Manager – Non-Audit Location: Godalming Employer: Leading Accountancy Firm Recruiter: TPF Recruitment TPF Recruitment are working with a prominent accountancy practice that is seeking a Manager or Senior Manager to oversee a portfolio of non-audit clients in their Godalming office. This role will involve managing a diverse client base with a portfolio value of approximately £500,000. You’ll work closely with clients from a variety of industries and will be responsible for ensuring the delivery of exceptional client service and the smooth running of operations. Key Responsibilities: Manage a portfolio of non-audit clients with fees around £500,000, ensuring all deadlines are met and work is carried out within budget. Serve as the first point of contact for clients across various areas, including tax, payroll, PSA agreements, P11Ds, etc. Provide effective solutions to partners on complex client issues, ensuring a high level of service and satisfaction. Assist in monitoring and developing junior staff, providing constructive feedback and supporting their professional growth. Respond promptly to client queries and manage commercial opportunities, both internally and externally, to drive business growth. Take ownership of client relationships, ensuring partners have confidence that deadlines and expectations are being met, but know when to escalate issues. Identify and manage client risks while maintaining the highest level of service and adherence to deadlines. Participate in business development initiatives, including proposals, presentations, and networking events. Provide clear instruction and guidance to staff, actively contributing to meetings, workshops, and training opportunities. Commit to continuous professional development (CPD) to ensure technical knowledge remains up-to-date and relevant. Requirements kills, Knowledge, and Experience: ACA, ACCA, or a similar relevant accounting qualification. Strong experience managing a portfolio of clients and leading a team within a general practice environment. A commercial mindset with the ability to apply and communicate technical knowledge in a clear and business-focused way. Excellent client care skills with a commitment to exceeding client expectations. Ability to build trusted, long-term relationships with clients through friendly, approachable communication. Strong time management skills and the ability to work under pressure, meeting deadlines consistently. Detail-oriented with a high level of adaptability and flexibility in your approach to work. Proactive in professional development, always striving to improve your technical competence. Benefits Benefits: Generous annual leave Hybrid working arrangement. Extensive benefits including: Life insurance and critical illness cover. For more information, Kourtney Luckett at TPF Recruitment is the best contact for this role, and is available on kourtneytpfrecruitment.com .