Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
We are seeking to recruit a fulltime Medical Secretary with experience of NHS processes and procedures. You will be a member of and support a dynamic paediatric team (Havering) within NELFT. We are based at The Acorn Centre, 306 London Road, RM7 9NH.
Main duties of the job
The post holder will provide a responsive and efficient administrative service to meet the needs of the community Paediatrics service and providing general admin support to the paediatric team including cover for our child protection secretary when required. The post holder will use their reason, intellect and judgement to work on their own initiative to deal with matters on behalf of their Manager.
The post holder will be an effective decision maker, who is able to prioritise own workload whilst responding to interruptions. The post holder will be able to proactively deal with issues without reference to others.
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement – Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary with a minimum payment of £4,313 and a maximum payment of £5,436 per annum (pro rata for part-time).
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.
Detailed job description and main responsibilities
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please refer to the Job discretion and Person specification, for more details.
Person specification
Skills
Essential criteria
1. NVQ level 2 or equivalent standard of literacy and numeracy
2. NVQ level 3 in relevant subject or equivalent level of proven experience
Experience
Essential criteria
3. Knowledge of software programmes including MS Office and Teams
4. 3 years Administration experience
5. Experience of Handling sensitive and confidential information/Maintain confidentiality/data protection
6. Electronic diary, e-mail and office management systems
Knowledge
Essential criteria
7. Planning and Organisation skills with the ability to prioritise schedules, workloads and adjust plans.
8. Able to construct and delivering clear information/instructions to others
9. Formal minute taking skills/shorthand
10. Clear communication skills including excellent writing, data entry and presentation skills
11. Audio typing skills
12. Clear understanding of data protection/GDPR
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
13. A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
14. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
15. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
16. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.