Monday – Friday, 8.30am-5pm.
Salary £29,721 - £14.25 per hour.
Fully remote working.
33 days holiday including bank holidays.
5% pension contribution from Renderplas.
Renderplas is the UK’s oldest established manufacturer and supplier in its field with the warmest, most loyal customers.
Recognised as the authority for PVC building materials used when rendering and plastering the walls of buildings, Renderplas is respected in all it does.
Extremely supportive, work-focused and efficient, Renderplas is made up of a small group of individuals who outperform the industry with their output and surpass their competitors with service and quality.
If you are experienced in business administration, great with business tools like Excel, and looking for a role that will fill you with a sense of pride each time you support a colleague or each time you satisfy a customer query or issue, remote business administration with Renderplas is for you.
Day to day tasks:
This varied role responds to the needs of our business and customers, resolving any issues that arise. This can include:
* Coordinating with customers, colleagues and suppliers to resolve issues if something has gone wrong, such as delivery delays, lost or damaged items, or customers receiving the incorrect item.
* Preparing and distributing monthly reports in relation to sales and non-compliance.
* Providing copy documents when requested.
* Maintaining and developing day to day and strategic information in all of the company’s systems.
* Giving information about prices, stock availability, product, delivery and account information.
* Identifying and managing opportunities for the creation of case studies.
* Assisting colleagues where customer communication is needed. For example, assist the accounts department with aspects of credit control.
* Using Microsoft office products, the company’s CRM, and online order management systems.
* Targeting 100% accuracy in all communications and system interactions.
* Providing administrative task cover for absent colleagues.
Your skills and experience:
* 4+ years of administrative, customer service, business experience.
* Strong reading, comprehension and writing skills.
* Data input accuracy target of 995 out of 1000 keystrokes.
* Advanced Excel skills.
* SAP, Sage, Quickbooks, Xero, or a highly integrated bespoke ERP experience required.
* Ability to manage own workload and work independently.
* Going above and beyond to support the business.
* Tasks are home based and travel will be minimal although in some cases it may be mutually beneficial to visit customers, suppliers and the warehouse.
* Must have a home workstation big enough for a tablet PC, 2 monitors, a desk phone, headset with docking station, keyboard and mouse. Equipment will be provided unless you have an alternative the company approves that you would rather use