Halliwell Jones Wilmslow are looking for a BMW New Car Retail Sales Manager. The role The position is located at our Wilmslow Centre which is a fantastic modern facility including BMW and MINI Showrooms, Aftersales and Bodyshop. Your Responsibilities: Profitability and financial administrative duties for BMW vehicle sales as well as providing appropriate and adequate coverage within the centre. To achieve agreed financial sales targets for new car sales and finance income, within defined operating and financial guidelines including any profit generating products. Adhere to policies and procedures as required to ensure the achievement of all sales objectives smoothly and in a timely manner, with specific responsibility for the Retention strategy. The CRM Portal must be viewed and updated on a daily basis, utilising Drive when allocating settlement requests and end of terms to the relevant sales executive in consultation with the Sales Manager. To have secondary responsibility for the enquiry management process, specifically ensuring that the enquiry management process is adhered to at all times in the absence of the Sales Manager. Responsible for the profit margin in each vehicle sale in the absence of the Sales Manager. Drive incremental sales through the use of Emaster and Alphabet BPP Retention Portal. Manage the retention process for the dealership utilising Emaster and Halliwell Jones Contact Plan. Ensure early settlement requests are administered on Emaster & Drive and contacted in a timely manner Work with the sales manager to ensure enquiry management process is adhered to. Responsible for new vehicle sale profitability in the absence of the Sales Manager. Adhere to all financial compliance and FCA regulations. 5 day a week working pattern (over a 2 week period), Full-time. Your profile Knowledge of financial packages, accessories and insurance products. Excellent customer service and organisation skills. Excellent communication and administrative skills. Reliable and focussed. Excellent attention to detail. Ability to work well under pressure and to tight deadlines. Ability to work within a team environment. Ability to use own initiative. Experience communicating with Senior Management. Ability to work weekends and bank holidays. Knowledge of Drive and Word package IT experience. Rewards 22 days holiday plus bank holidays AND your birthday off We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules. Family run business and friendly culture Specialist training with BMW UK BMW accreditation Ongoing development and achievable career path State of the art facility and working environment Life Assurance Scheme