Freightserve recruitment are looking for an experienced Air Export Clerk for a small well-established Freight Forwarder based in the Colnbrook area. Responsibilities:- Be committed to excellent service quality. Liaising with overseas agents Dealing with customers on a day to day basis. Liaise with all new and regular customers on all queries and issues through regular contact by telephone Take all incoming calls, and emails from customers for new bookings using appropriate documentation Ensure any special requirements or instructions are clearly specified Ensuring accurate accruals and cost accuracy. Accuracy and timelines of documentation (HAWB/MAWB/DUCR/MUCR) processing meets KPI requirements Review all customer booking instructions ensuring these are understood and followed Ensure full understanding and strict compliance to customs processes and procedures Responding to customer booking and overseas agents requests Research and provide competitive quotations Entering HM Customs entry procedures (NES). Developing effective relationships and negotiating with carriers and overseas agents Required Experience:- Completing all Export documentation Customs entries High level of accuracy with attention to detail. Ability to work under pressure and to tight deadlines. Ability to work effectively under own initiative. Good team player. Good written and verbal communication skills Working Monday - Friday 0900 - 1730 As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.