The post holder will proactively manage the Directors telephone calls, all correspondence and ensure due focus is maintained on the Directors priorities. They will resolve and conclude issues on behalf of the Director using internal sources of support, and keep the Director promptly appraised of key issues and developments. The post holder will work with a high level of independence including judgement resolving and responding to incoming communications, seeking advice (by exception) as and when necessary When required, support colleagues in the Corporate Executive Support Team to provide business support to the Management Team to ensure effective delivery of the key objectives of the Trust Board. Ensures that a confidential, efficient administration service is provided to the Directors including handling sensitive and confidential information/data. Manages all aspects of diary management on behalf of the Directors. Schedule and arrange meetings, involving both internal and external participants, taking formal minutes, as directed and assisting with the compilation and production of supporting documentation. Handle telephone and visitor enquires from staff and external organisations, ensuring that all information is provided efficiently and courteously and in a manner that promotes the Trusts reputation positively. Undertake the progress monitoring and expediting of work delegated by the Directors. Ensure that the Directors are promptly appraised of key issues and developments, liaising with key members of staff, other Directors, senior managers and stakeholders, as appropriate and are fully briefed accordingly in preparation for meetings. Requires the ability and judgement to extract relevant facts from a broad mix of information in order to identify appropriate routes of action/referral. For a full list of duties, please refer to the attached Job Description